Please read this policy carefully before making any payments
1. Demo Class Fee
- Free demo classes are non-chargeable
- Paid demo class fees, if applicable, are generally non-refundable
Registration Fee Policy
Student registration fees are non-refundable once the tutor is assigned.
2. Tuition Fee Refund
Tuition fee refunds, if any, will be considered only in exceptional cases and solely at the discretion of KVR Educational Services management.
Exceptional cases may include:
- Medical emergencies with proper documentation
- Relocation to a different city (proof required)
- Service quality issues verified by management
3. Cancellation Policy
- Students/parents should inform in advance for class cancellations or schedule changes
- Minimum 24 hours' notice is required for rescheduling classes
- Continuous non-response or non-cooperation may lead to service termination
- No refund will be processed for unattended classes without prior notice
4. Refund Processing Time
If a refund is approved by management:
- Refund will be processed within 7-10 working days
- Amount will be credited to the original payment method
- Bank processing time may vary (3-5 additional days)
How to Request a Refund
To request a refund (in eligible cases):
- 1. Email us at: kvrtutors@gmail.com
- 2. Call us at: +91 8015223344
- 3. Provide transaction details and reason for refund request
5. Tutor Disclaimer
- KVR Educational Services provides tutor support and coordination services
- Tutors associated with KVR Educational Services are expected to maintain professionalism and ethical conduct
- Any personal agreements made directly between students/parents and tutors without company approval are outside our responsibility
Important Note
All refund decisions are subject to management approval. KVR Educational Services reserves the right to reject refund requests that do not meet policy criteria.